Saturday, July 5, 2008

The Origin of Culture

Confession: Over the span of my 25-years of leadership, I have read several books on creating culture and they have all left me confused.

The "do this and then do that" approach to creating culture, I believe, is flawed. A theory of culture that adequately predicts the variations thrown at a leader is either too shallow in its approach or so complex that execution is beyond managing. My experience has led me to believe that culture is developed when we simply focus on doing the right things.

I hear the sighs of disappointment when such a claim is made. We all hope for the three step, fool proof approach to creating culture. That elusive promise doesn't exist. Culture is a by-product of showing up and doing what is right every minute of the day. The collaboration of lay leaders and pastors agreeing to what is right and then executing on that rightness, brings about lasting, positive culture.

Culture is a reflection of how your church feels about their leadership, and ultimately, each other and their joint purpose. Leadership creates the elements of culture. Culture is simply an expression of that leadership. When a leader "endears" others to his or her leadership, the spark of a positive culture begins to emerge. Culture becomes an after-thought of our efforts. We do right and on occasion look back over our shoulder and see the boundaries of positive culture forming. We don't set out to create culture, we set out to do what is right for and with those we lead.

Doing what is right takes mental toughness and discipline. Leaders fail daily for lack of these two important abilities and convictions. Culture reflects the actions of leaders. If a leader allows favoritism or ignores challenges to the church's purpose, the culture will reflect that decision.

The complexity of how and why culture exists has led me to focus on the key drivers instead of the culture itself. I have found that when a leader (1) cares deeply for those they lead and acts accordingly and (2) creates an environment in which those they lead can make a distinct difference in life -- a meaningful and supportive culture will develop.

Stop trying to create a culture for the sake of creation -- instead, develop the leadership discipline of doing what is right.

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